Denmark Street Dental take all patient concerns and feedback very seriously and this is why we have a dedicated process on our website to allow for this.

We always want to hear from our patients about what we are doing and how we can get better. Hopefully your comments, ideas and suggestions will allow us to see what’s working well currently and how we can improve our services to you.


Patient satisfaction is our key priority and we aim to strive to provide high standards of care. We want to know if you have had exceptional service and you can guarantee we will feed this back to our teams.

Raising a complaint

While we aim to deliver an exceptional patient experience, we understand from time to time you may need to raise a concern to us. It is hoped that complaints can be resolved at practice level. If you have raised your complaint at practice level and it has not been resolved, you may use this web page to log a formal complaint.

We take complaints very seriously and you can expect your concerns will be treated with dignity and respect. Once your complaint is logged, you will receive acknowledgement and a copy of our complaints procedure. You can expect your complaint will be managed within 10 working days, and, If we cannot resolve your complaint within this timeframe, we will keep you updated of our progress.

We look forward to hearing from you.


Trusted by Patients and Dentists for 75 years

  • implants


  • teeth-straightening


  • whitening cases


  • referring dentists


  • years of expereince

    Years of

Patient Journey

Whether you have been referred for specialist treatment by your dentist or because you want the very best for yourself, you're in safe hands with us. We believe that excellent dental work improves people's lives without pain and fear. Our team of specialists are trusted by patients across the North East to carry out a range of advanced treatments.

Before & Afters

View some of our recent patient case studies in our before and after gallery.

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Free Consultation

We are now offering patients free consultations, please use the button below to book today.

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